Privacy Policy

Last Updated: June 2026

At Urja Sutra, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website or purchasing our products.

Information We Collect

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

• Full Name
• Email Address
• Phone Number
• Billing & Shipping Address
• Payment Information (processed securely through trusted payment gateways)
• Order History
• Device and Browser Information

How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website and services
• Prevent fraud and maintain security
• Send promotional emails and offers (only if you choose to receive them)

Payment Security

All payments are processed through secure third-party payment providers. Urja Sutra does not store your complete credit card, debit card, or banking information on our servers.

Cookies

Our website may use cookies and similar technologies to:

• Improve website performance
• Remember your preferences
• Analyze website traffic
• Enhance your shopping experience

You may disable cookies through your browser settings at any time.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only with trusted service providers required to operate our business, including:

• Shopify
• Payment Gateways
• Shipping & Logistics Partners
• Marketing and Analytics Providers

These partners are permitted to use your information only for providing their services.

Data Security

We implement appropriate security measures to protect your personal information. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

Your Rights

You may request to:

• Access your personal information
• Update or correct your information
• Delete your information where legally permitted
• Unsubscribe from marketing communications

To make a request, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our products and services are not intended for children under 18 years of age. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

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